ARHIBIS provides returns and exchanges for goods of proper quality in accordance with the Law “On Protection of Consumer Rights”.
The buyer may return or exchange goods of proper quality within 14 days from the moment of receiving the order at the post office or at the warehouse in case of self-pickup.
Exception! Cards, Catalogs and Bead Palettes.
Live bead color cards, palettes, and catalogs are proprietary designs and are not subject to return or exchange.
For more details regarding return and exchange conditions, as well as dispute resolution procedures, please contact our support team.